Payment Policy

Paying for your new treasures should be easy and secure. This policy outlines everything you need to know about payments at ToyHare. We're all about making things simple, so you can get back to playtime, fast!

ToyHare (toyhare.com) is proudly owned and operated by BYTESKEY LLC (Company Number: 2025-001777430), located at 30 N Gould St Ste N, Sheridan, Wyoming 82801, US.

Accepted Payment Methods

We've made checkout a breeze with plenty of ways to pay. We currently accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay

Just choose your preferred option when you reach the checkout page.

Pricing & Currency

All prices for our toys are listed and processed in US Dollars (USD). The price you see on the product page is the price of the item itself.

Because we ship across the United States, applicable state and local sales tax will be calculated and added to your total during the final step of checkout, right before you confirm your order. The total you see on that final screen is exactly what you'll be charged—no surprise fees from us!

Secure & Simple Checkout

Your security is one of our top priorities. We use Shopify Payments to handle all transactions, which means your sensitive payment information is in great hands. ToyHare never sees, stores, or has access to your full credit card details.

Every transaction on our site is protected by SSL/TLS encryption (you can see the little lock icon in your browser!), and our payment processor is a certified Level 1 PCI DSS compliant provider. That's the highest level of security certification, so you can feel confident your data is safe.

"Buy Now, Pay Later" Options

Want to spread the cost of your purchase? We partner with services like Shop Pay Installments to offer flexible payment plans. If you're eligible, you'll see this option at checkout. The payment schedule and terms are presented clearly by the provider before you finalize your order, so you'll know exactly how it works.

When a Payment Fails

If your payment doesn't go through, your order won't be processed. This is usually caused by a small typo in the card details or billing address. Please double-check the information and try again. If the problem continues, it's best to contact your bank or card provider, as they can give you more specific details. Don't worry, you are never charged for a failed transaction.

How Refunds Work

If you're getting a refund for an approved return, we'll always credit the funds back to the original payment method you used for the purchase. All refunds are issued in US Dollars (USD). For complete details on return eligibility and our process, please hop over to our Refund Policy.

Need a Hand?

If you have any questions about payments or anything else, we're here to help! The best way to reach us is by email.

  • Email: help@toyhare.com
  • Hours: We're in the office Monday to Friday, from 9:00 AM to 5:00 PM MST.