Contact Us

Get in Touch with ToyHare

Got a question? A brilliant idea? Or maybe just want to say hello? We're all ears! Our friendly team is hopping to help and prides itself on thoughtful, speedy replies.

You can send us a message any time using the form on this page, or by email or phone during our support hours below. We reply to every enquiry within one business day.

How to reach us:

Business Information

Store Name: ToyHare

Operated by: BYTESKEY LLC (Company Number: 2025-001777430)

Please note this is our registered office address. It is not a retail location and is not our returns address—if you need to send something back, contact us first and we will provide the correct return address. See our Refund Policy for the full process.

Need Help With Something?

Here's how we can help you faster:

• Order Status: Eagerly waiting for your package? Every order ships with tracking—look it up on our Track Your Order page.
• Shipping & Costs: Shipping is free on orders of $70 or more, and a flat $10 on orders under $70. Delivery takes 7–14 business days in total. Full details are in our Shipping Policy.
• Returns: If your new toy isn't the perfect fit for your playroom, you have 30 days from delivery. Check our Refund Policy for the full details on how we make things right.
• Product Questions: Curious about materials, age suitability, or just how a toy works? Ask away! We know our stuff.
• Collaborations or Press: Have a fun idea or want to feature our toys? We'd love to hear about it.

Quick Tip

For any questions about an existing order, please include your order number (you can find it in your confirmation email). It's the magic key that helps us solve things for you in a flash!

We're a small team of parents and big kids who are passionate about finding the most delightful toys for your family. When you reach out, you're talking to one of us.

Talk soon,
The ToyHare Team